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| Policies |
1. VETERINARY CARE
Our first priorities are your pet’s comfort and safety. We make every effort to
ensure your pet’s grooming experience is pleasant and safe; however, if your pet
becomes ill or is hurt, and the services of a veterinarian are required, you
hereby give us permission to obtain treatment if you are not available to consent;
and you further agree to pay any and all veterinary expenses.
2. SAFETY
Safety comes first for everyone during the grooming process – people as well as
pets. You must inform us prior to grooming if your pet has bitten someone or
has aggressive tendencies. You will be held liable for any bites, property
damage and any consequential damages caused by your pet. We will stop the
grooming process if we feel your pet’s behavior is compromising his/her safety or
our safety. Pro-rated charges will apply.
3. SENIOR PETS and PETS with HEALTH PROBLEMS
Grooming procedures can sometimes be stressful, especially for a senior pet or
a pet with health problems, and these procedures may expose hidden medical
conditions or they may aggravate existing ones, during or after grooming.
Because senior pets and pets with health problems have a greater chance of
injury, these pets will be groomed for cleanliness and comfort, in styles that will
not greatly add to their stress level. You will not hold Fur Kidz Ltd. responsible
for accident or injury to your elderly or health-compromised pet during his/her
grooming.
4. MAT REMOVAL
Removing a heavily matted coat includes the risk of nicks, cuts and/or abrasions
due to moles, warts or skin folds trapped in the mats. Heavy matting can also
trap moisture near the pet’s skin which can cause mold, fungus or bacteria skin
irritations that exist prior to the grooming process. The after-effects of mat
removal procedures may include itchiness, skin redness, self-inflicted irritations
or abrasions, or failure of hair to re-grow. Shaved pets are also prone to
sunburn and should either have sun screen applied daily or should be kept out
of the sun until the hair grows sufficiently to protect the skin. In some cases,
pets may also exhibit brief behavioral changes. As the owner, you are
responsible for the condition of your pet’s coat and will not hold Fur Kidz Ltd.
responsible in the event of adverse effects of mat removal.
5. SUMMER SHAVE-DOWNS
Shaving a heavily coated dog during the summer is NOT recommended. In both
hot and cold weather, a dog’s coat regulates body heat, provides insulation and
protects from the sun. Coats that are shaved off, particularly on Arctic breeds,
may grow back patchy, uneven or not at all.
6. CANCELLATIONS
On rare occasions, Fur Kidz Ltd. may need to cancel appointments due to
weather, road conditions, equipment failure etc. Every effort will be made to
contact you in advance.
Our appointment schedule is very tightly booked for specific
areas. If you cannot keep your appointment, we require at least 24
hour advance notice, so that we may fill your spot. Failure to cancel
in advance will result in a charge of $25. that must be paid prior to
your next appointment.
7. RETURN CHECK POLICY
All grooming fees must be paid at the time services are rendered. Checks
returned due to insufficient funds will be subject to a “returned check fee” of $25.
Our first priorities are your pet’s comfort and safety. We make every effort to
ensure your pet’s grooming experience is pleasant and safe; however, if your pet
becomes ill or is hurt, and the services of a veterinarian are required, you
hereby give us permission to obtain treatment if you are not available to consent;
and you further agree to pay any and all veterinary expenses.
2. SAFETY
Safety comes first for everyone during the grooming process – people as well as
pets. You must inform us prior to grooming if your pet has bitten someone or
has aggressive tendencies. You will be held liable for any bites, property
damage and any consequential damages caused by your pet. We will stop the
grooming process if we feel your pet’s behavior is compromising his/her safety or
our safety. Pro-rated charges will apply.
3. SENIOR PETS and PETS with HEALTH PROBLEMS
Grooming procedures can sometimes be stressful, especially for a senior pet or
a pet with health problems, and these procedures may expose hidden medical
conditions or they may aggravate existing ones, during or after grooming.
Because senior pets and pets with health problems have a greater chance of
injury, these pets will be groomed for cleanliness and comfort, in styles that will
not greatly add to their stress level. You will not hold Fur Kidz Ltd. responsible
for accident or injury to your elderly or health-compromised pet during his/her
grooming.
4. MAT REMOVAL
Removing a heavily matted coat includes the risk of nicks, cuts and/or abrasions
due to moles, warts or skin folds trapped in the mats. Heavy matting can also
trap moisture near the pet’s skin which can cause mold, fungus or bacteria skin
irritations that exist prior to the grooming process. The after-effects of mat
removal procedures may include itchiness, skin redness, self-inflicted irritations
or abrasions, or failure of hair to re-grow. Shaved pets are also prone to
sunburn and should either have sun screen applied daily or should be kept out
of the sun until the hair grows sufficiently to protect the skin. In some cases,
pets may also exhibit brief behavioral changes. As the owner, you are
responsible for the condition of your pet’s coat and will not hold Fur Kidz Ltd.
responsible in the event of adverse effects of mat removal.
5. SUMMER SHAVE-DOWNS
Shaving a heavily coated dog during the summer is NOT recommended. In both
hot and cold weather, a dog’s coat regulates body heat, provides insulation and
protects from the sun. Coats that are shaved off, particularly on Arctic breeds,
may grow back patchy, uneven or not at all.
6. CANCELLATIONS
On rare occasions, Fur Kidz Ltd. may need to cancel appointments due to
weather, road conditions, equipment failure etc. Every effort will be made to
contact you in advance.
Our appointment schedule is very tightly booked for specific
areas. If you cannot keep your appointment, we require at least 24
hour advance notice, so that we may fill your spot. Failure to cancel
in advance will result in a charge of $25. that must be paid prior to
your next appointment.
7. RETURN CHECK POLICY
All grooming fees must be paid at the time services are rendered. Checks
returned due to insufficient funds will be subject to a “returned check fee” of $25.
| (401) 433-0922 - (401) 474-7240 |